This translation is provided to help you understand the text. The German version is the legally binding one.
The protection of your personal data is important to us. This website deliberately does without cookies, analytics and tracking services. Below we inform you in accordance with Art. 13 GDPR about which data we process when you visit wohndeko.com or place an order with us.
The controller for the data processing on this website is:
Liviano GmbH
Gneisenaustraße 9, 33330 Gütersloh, Germany
Managing director: Sultan Nassayev
Phone: 0521 73069866
Email: info(at)liviano-gmbh.de
We do not use any cookies for analytics, marketing or tracking purposes and we do not integrate any advertising or analytics services (e.g. Google Analytics, Meta Pixel). No usage profiles are created. Only functions that are technically absolutely necessary are used (see sections 4 and 5). That is also why we do not need a cookie banner.
This website is provided via the worldwide content delivery network of Cloudflare, Inc. (101 Townsend St, San Francisco, CA 94107, USA) (hosting “Cloudflare Pages”). When the pages are accessed, Cloudflare processes technically necessary access data (including IP address, date and time, file requested, volume of data transferred, referrer, browser type). This data is used exclusively for secure and stable provision as well as for defence against attacks and is not combined with other data.
Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in a secure, functioning web presence). A data processing agreement (Art. 28 GDPR) is in place with Cloudflare; the EU standard contractual clauses apply to any transfers to third countries.
For security reasons, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the “https://” in the address bar of your browser.
Your cart and – if you have the shipping costs calculated – the delivery address you enter are stored exclusively locally in your browser (“localStorage”). This data only leaves your device once you trigger the shipping cost calculation (section 7) or an order (section 6). This is a technically necessary function (Art. 6 para. 1 lit. f GDPR, § 25 para. 2 no. 2 TDDDG). You can delete this data at any time via the settings of your browser.
In order to process your order we process the data you provide (name, delivery/invoice address, email address, and where applicable the delivery address for calculating the shipping costs for larger panels). Payment processing is handled by our payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland). You enter your payment data (e.g. card details) directly with Stripe; we do not receive any complete payment data.
For processing purposes we store the order data (name, email address, items ordered, total amount, order status) in our shop infrastructure at Cloudflare (see section 3). Notifications about the status of your order (e.g. shipping or collection confirmation) are sent by email via our email service provider Resend (Plus Five Five, Inc., USA); the safeguards described in section 14 apply to transfers to the USA.
Legal basis: Art. 6 para. 1 lit. b GDPR (performance of a contract). The privacy information of Stripe applies in addition: stripe.com/de/privacy.
For certain bulky items we calculate the shipping costs on the basis of the distance. If you enter your delivery address (street, postcode, city) in the cart for this purpose, it is transmitted to the Routes API of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) in order to calculate the distance. The transmission takes place server-side and only for the purpose of the calculation; no cookies are set on your device.
Legal basis: Art. 6 para. 1 lit. b GDPR (initiation/performance of the purchase contract). Google’s privacy policy: policies.google.com/privacy.
In order to create the invoices required by law, we transmit the order and invoice data to Haufe-Lexware GmbH & Co. KG (Munzinger Straße 9, 79111 Freiburg), service “Lexware Office”. Legal basis: Art. 6 para. 1 lit. c GDPR (compliance with retention obligations under tax and commercial law). We retain invoice documents in accordance with the statutory periods (as a rule 10 years).
If you contact us via the contact form, by email or by telephone, we process the details you provide (e.g. name, email address, telephone number where applicable and your message) in order to deal with your enquiry. The technical dispatch of the form message to our mailbox is handled by the email service provider Resend (Plus Five Five, Inc.). No cookies are set in the process; a honeypot field protects against automated spam.
Legal basis: Art. 6 para. 1 lit. b GDPR (for contract-related enquiries) or Art. 6 para. 1 lit. f GDPR (legitimate interest in answering general enquiries). We delete the enquiry data as soon as it is no longer required and no statutory retention obligations prevent this.
To arrange a visit to our warehouse in Gütersloh, we offer our own booking calendar on this website. If you request an appointment, we process the data you provide (name, mobile number, optionally email address and message as well as the appointment you have chosen) in order to organise the visit. The legal basis is Art. 6 para. 1 lit. b GDPR (performance of pre-contractual or contractual measures).
To confirm and to remind you of the appointment we send you an SMS. It is sent via our service provider seven communications GmbH & Co. KG (seven.io, Hamburg, Germany), to whom your mobile number and the message text are transmitted for this purpose (processing on our behalf, servers in the EU). The SMS is sent on the basis of your consent (Art. 6 para. 1 lit. a GDPR), which you give when submitting the appointment request and which you can withdraw at any time with effect for the future (for contact details see section 1). An appointment is only entered definitively after you have confirmed it via the link sent to you; unconfirmed requests are deleted automatically after 24 hours. Confirmed appointments are deleted after the visit. Privacy policy of seven.io: seven.io/de/datenschutz.
To show our location, you can load a map on the appointment page. This too is only loaded after you click, from OpenStreetMap Foundation (St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom). In the process your IP address is transmitted to OpenStreetMap. The legal basis is your consent given by clicking (Art. 6 para. 1 lit. a GDPR). Privacy policy: wiki.osmfoundation.org/wiki/Privacy_Policy.
If you submit a product review, we process the data provided (name or display name, rating, text and – optionally – email address for follow-up questions) on the basis of your consent, which you give when submitting the review form. Reviews are only published after they have been checked; the name provided appears with the review, the email address is not published. Legal basis: Art. 6 para. 1 lit. a and lit. f GDPR. You can withdraw your consent at any time with effect for the future (for contact details see section 1).
We use an online form to receive declarations of withdrawal. The data entered there (first and last name, email address, order number where applicable) is transmitted to our withdrawal system at widerruf.inovra.de, which we host on a server operated by us. You automatically receive a confirmation of receipt by email; a copy of the declaration goes to our mailbox. We use the data exclusively to process and document your withdrawal and delete it once the statutory retention periods have expired. Legal basis: Art. 6 para. 1 lit. b and lit. c GDPR.
Your data is only transmitted to the service providers named above within the scope of the respective purposes as well as to shipping, payment and, where applicable, tax service providers, insofar as this is necessary to perform the contract. Where data is transferred to third countries (e.g. the USA), this is done on the basis of appropriate safeguards (EU standard contractual clauses), an adequacy decision (EU-US Data Privacy Framework) or your consent.
We process and store personal data only for as long as is necessary for the respective purpose or as prescribed by statutory retention periods (in particular under commercial and tax law). After that the data is deleted.
You have the right at any time to:
To exercise your rights, a message to info(at)liviano-gmbh.de is sufficient. You also have the right to lodge a complaint with a data protection supervisory authority, for example the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (LDI NRW).
Version of this privacy policy: June 2026. We will adapt it as soon as changes to our processing operations make this necessary.
